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Many women and children experience violence every day.

We are here for you:

  • If you need help and counseling
  • If you need a safe place

Overview

Who We Are

Our organization is called Frauenhaus und Beratung e.V.

  • We help women and children.
  • If someone is violent toward them.
  • Or if someone threatens them.
  • We have two women’s shelters:
  • One in Münster and one in Telgte.
  • We also have a counseling center in Münster.

Our Support

We are here for you.

  • We will think about solutions together with you.
  • We will not share what we discuss with anyone else.
  • If you don’t speak German, we will get a woman to translate for you.

Are You in Need?

Are you looking for a place in a women’s shelter?

Call us. We are always available.

Frauenhaus Münster: 0 25 06 67 55

Frauenhaus Telgte: 0 25 04 51 55

Do you need counseling?

Women’s Shelter Counseling Center:
02 51  14 20 81 0

Our counseling center is available:
Monday: 9 AM – 4 PM
Tuesday: 9 AM – 7 PM
Wednesday: 9 AM – 4 PM
Thursday: 10 AM – 7 PM
Friday: 9 AM – 3 PM

Are you in immediate danger?

  • Call the police at 110.
  • Leave the house.
  • Find protection with people you trust.
     

Packing List

Take the items from the packing list with you if you have enough time to pack.
  • ID or passport
  • Residency documents
  • Birth certificate
  • Marriage certificate
  • Bank cards
  • Bank statements
  • Health insurance card
  • Savings books
  • Recent payslips
  • Child benefit number
  • Necessary medication
  • Clothing

Your safety is the most important thing!
Come even if you can’t bring anything with you!

Counseling center

Our Counseling Center

  • We provide counseling for women experiencing violence.
  • You can talk to us.
  • Our discussions are confidential.
  • We will not share what you tell us.
  • Our counseling and help are free of charge.

Do you need help?

We can accompany you to the police or court.
We can help you find a place in a women’s shelter.
We can work together to find solutions.
 
You can come to us:
  • If you are experiencing violence
  • If you want to separate from someone
  • If you fear violence after a separation
  • If the police have been involved and you don’t know what to do next
  • If you want to go to a women’s shelter
  • If you need information about other forms of support

Do you need counseling?

Call us. We will schedule an appointment.
We will discuss how to proceed.
You decide how to proceed.

Frauenhaus & Beratung e.V.
Achtermannstr. 19
48143 Münster

Women’s Shelter Counseling Center:
02 51  14 20 81 0

We are available:
Monday: 9 AM – 4 PM
Tuesday: 9 AM – 7 PM
Wednesday: 9 AM – 4 PM
Thursday: 10 AM – 7 PM
Friday: 9 AM – 3 PM

Women's shelters and information

Our Women’s Shelters

A women’s shelter is a safe house for women and children. You are safe from violence there. You can take the time to rest.
 
You can figure out:
  • How do I want to live in the future?
  • What is good and right for me?
 
We will help you with this.

The Women’s Shelter in Münster

You can call us anytime.

Phone 0 25 06 67 55
Fax 0 25 06 65 39

Postfach 480161
48078 Münster

muenster@frauenhaus-und-beratung.de

We can accommodate boys up to 17 years old.

The Women’s Shelter in Telgte

You can call us anytime.

Phone 0 25 04  51 55
Fax 0 25 04  15 57

Postfach 460112
48072 Münster

telgte@frauenhaus-und-beratung.de

We can accommodate boys up to 14 years old.

Getting to the Women’s Shelter

Where is the women’s shelter?
The address of the women’s shelter is confidential.
You and your children are safe with us.
 
How can you contact us?
You can call us anytime.
If we have available spots,
we will arrange a meeting point with you.
We will pick you and your children up from there.
 
Who can come to us?
Any woman can come to the women’s shelter if she is fleeing violence.
 
It doesn’t matter:
  • Where she comes from
  • What her religion is
  • How much money she has
 
We are a place for all people who identify as women.
 
For example:
Trans women are welcome.
Lesbian women are welcome.
 
Call us, and we will clarify everything in a conversation.

Life in the Women’s Shelter

You are protected in the women’s house:
you and your children.

  • You will live alone or with your children in your own room.
  • You will share the kitchen, bathroom, living room, and play area with the other women and children.
  • You organize your everyday life yourself.
  • Only women work in the women’s shelter.
  • We staff members are present at fixed times.
  • Community is important to us.

 

We do enjoyable activities together:

  • We celebrate holidays and go on trips.
  • You can stay as long as necessary.

Children in the Women’s Shelter

Women’s shelters are also child protection shelters.
Children always suffer from violence in the family, whether they experience it themselves or witness it.
  • In the women’s shelter, children can feel safe and secure.
  • Every child has their own contact person.

 

There are various activities for the children.

Our Organization

The organization Frauenhaus und Beratung e.V. has existed since 1976. We support women and children seeking protection from violence.
We operate two women’s shelters and a counseling center.
 
We are committed to fighting male violence and advocating for women’s rights.
 
  • We stand by women and children.
  • We aim to eliminate male violence.
  • We fight for equal treatment of all people, regardless of their skin color, gender, financial status, sexual orientation, or disabilities.

About Violence

One in three women in Germany experiences violence.

For example:
  • From their partner or ex-partner
  • From family members, relatives, or others
 
Violence against women is widespread.
Domestic violence is particularly severe.
Most perpetrators are men.
A violent man wants to control the woman.
Often, the violence becomes worse over time.
Most men blame the woman for the violence.

But violence is always wrong!

What Is Violence?

There are many forms of male violence:
 
  • Physical violence
  • Psychological violence: For example, threats, insults, or controlling behavior
  • Sexualized violence: For example, unwanted touching, inappropriate comments, or rape
  • Social violence:
    • Prohibiting contact with friends or family
    • Locking someone up
    • Taking money away
    • Human trafficking
    • Forced marriage
  • Digital violence: For example, sending unwanted images or videos
  • Stalking: For example, following someone, lying in wait, or giving unwanted gifts
  • Patriarchal violence: When men try to dominate and control women

The Law Is on Your Side

Since 2002, Germany has the Protection Against Violence Act. You can file applications in court
to protect yourself from the perpetrator.
 
You can request:
  • To use the shared home alone for a time
  • That the perpetrator is prohibited from entering the home
  • That the perpetrator keeps a distance from you
  • That the perpetrator does not call you
  • That the perpetrator does not email you
  • That the perpetrator does not follow or harass you
 
If the perpetrator does not comply, you can report him to the police. The court will impose a penalty.

The Police Act of North Rhine-Westphalia

In North Rhine-Westphalia, there is the Police Act. The police can protect women better from violence.
 
You can call the police:
  • If your partner or husband hits you
  • If he insults you
  • If he threatens you
  • If he harasses you
 
The police can immediately evict the perpetrator from the home for 10 days.
 
This means:
  • The perpetrator cannot return for 10 days.
  • He cannot contact you for 10 days.
 
During this time, you can go to court to file applications under the Protection Against Violence Act.

Info and Links

There are many support services and information centers.

Help Line:: 116 016

The help line is available 24/7.
There is free counseling in 18 languages, including sign language.

Helpful Links:

Nationwide Women’s Shelter Search: https://www.frauenhaus-suche.de/

Women’s Shelter Search NRW: https://www.frauen-info-netz.de/

Help Line: https://www.hilfetelefon.de/

Refushe: https://www.refushe.org/

Informational Links:

ZIF: https://autonome-frauenhaeuser-zif.de/

LAG: https://www.lag-autonomefrauenhaeusernrw.de/

Donations

You can donate

  • for one of our two women’s houses
  • for our counseling center
  • for our association

 

Every donation helps women and children.

Thank you to everyone who donates!

Frauenhaus und Beratung e.V.
Sparkasse Münsterland Ost
IBAN DE45 4005 0150 0000 3015 98
BIC WELADED1MST                                               

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Donations information

All donations are tax-deductible. Donation receipts will be issued.

Please provide your address for this purpose.

For donations up to €300, proof via bank statement is sufficient for tax purposes.

If you’d like to support a specific project, please indicate this under “Purpose” (e.g., Women’s Shelter Münster/Telgte or Women’s Counseling Center).´

Donation Account
Frauenhaus und Beratung e.V.
Sparkasse Münsterland Ost
IBAN: DE45 4005 0150 0000 3015 98
BIC: WELADED1MST

Donation form (PDF)
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Intersectionality

A person can face multiple forms of discrimination for different reasons.

This might be due to their gender, skin color, social class, a disability, or sexual orientation.

All these aspects of a person are interconnected and influence each other.

This means everyone has their own experiences with discrimination and may face multiple forms of discrimination for different characteristics.

For instance:

  • A Black woman might be treated differently than a white woman because she is both a woman and Black, and these two factors interact.
  • A refugee woman with a disability might face racist discrimination, discrimination for being a woman, and challenges due to her disability (e.g., lack of accessibility in public spaces).

All these factors work together, making the person’s situation more difficult.

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Patriarchal Violence

Patriarchal violence affects many areas of the society we live in. Everything considered “female” is subordinated to what is “male.” Men have historically enjoyed and still have many advantages over women, along with more power.

This occurs both at home and in public spaces – for example, at work, in politics, in government agencies, or in social environments.

Violence happens because many people think men are better or more important than women.

This often leads to women doing unpaid caregiving and household work, earning less money, or lacking access to education and school.

Patriarchal violence often aims to ensure that people who do not fit the accepted image of masculinity are oppressed and have less power.

Patriarchal violence also means that men or groups of men use violence to maintain power over women and other genders.

This violence can be physical, verbal, or take the form of control over finances.

Examples include when men:

  • Hit women
  • Harass women
  • Insult, suppress, or treat women unfairly
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